DELIVERY & PRIVACY ISSUES
DELIVERY WITHIN AUSTRALIA
me2me2 offers standard, Registered Post or Express Post Australia Post within Australia (excludes wholesale orders). Postage is dependent on weight with prices starting as low as $2.00 for up to 1 metre of fabric.
me2me2 values our customers. We aim to have all orders packaged and posted within 48 hours. Please allow 7 days for delivery. If you require your items urgently please contact us before ordering to ensure we can meet your needs.
Express Post (usually next day delivery for capital cities) & Registered Post can also be chosen at the checkout and will be an additional cost.
Please note all deliveries are subject to Australia Post timetables. Refer www.australiapost.com.au for more information on delivery times.
INTERNATIONAL DELIVERY
International Delivery can also be chosen at checkout. Please allow up to 4 weeks (generally less) depending on your location.
Please note: Overseas customers must pay via PayPal.
SECURITY AND PRIVACY
Our website is secure and is located within a secure server environment which utilises SSL (Secure Sockets Layer) and supports industry-standard 256-bit SSL encryption.
me2me2 will not sell or distribute any customer information, under any circumstance, including the information of our subscribers.
If you choose to subscribe to our email newsletter, you have the option to unsubscribe at any time and will remove your details from our files immediately upon this request.
We welcome any submissions for our newsletter and blog. If you would like your submissions removed for any reason please just email us.
If you have any questions at all about our policies, please do not hesitate to contact us.
PAYMENT METHODS
You can use our shopping cart which accepts VISA, Mastercard, Paypal or Paymate
or
If you live in Australia and do not want to pay over the internet you may place an order by phone or fax or email and follow up payment by:
Direct deposit:
National Australia Bank
Account Name: me2me2 Pty Ltd
Further details available upon checkout.
When paying via Direct Deposit, please ensure that you use your name as reference when paying. When payment has cleared in our account, we will ship within 3 working days. (this excludes weekends & public holidays)
Bank Cheques & Money Orders
Please mail to:
me2me2
PO Box 4400 Middle Camberwell 3124
Please note: Overseas customers must pay via our internet online payment method or via PayPal.
RETURNS
Customer satisfaction is our priority! If you are not happy please let us know.
Happy customers are important to us. If you are not completely satisfied with your purchase, it may be returned within 10 days of receipt for a full refund to your credit card, less delivery, or for an exchange. Delivery charges will apply to exchange items.
Please note: A returned item must be unworn, with tags and packaging intact or we will not accept the item for return or exchange.
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